FAQ - Payment and Shipping

CHRISTMAS ORDERS CUT OFF DATES

Uk Standard delivery -- Friday 19 December

Uk Special Delivery -- Monday 22 December

Western Europe (excluding Greece, Poland) -- Friday 12 December

USA -- Thursday 11 December

Canada, Poland -- Monday 8 December

Cyprus, Eastern Europe, Greece -- Sunday 7 December

Africa, Caribbean, Central & South America, Middle East - Thursday 4 December

Australia -- Wednesday 3 December

Asia, Far East (including Japan), New Zealand -- Tuesday 2 December

SHIPPING

Uk Delivery

Shipping is by First Class Royal Mail & we aim to get all jewellery orders out for delivery within 2 working days, and clothing within 3 working days.

Please just email before ordering if you would like next day delivery. Uk P&P is £2.50 per item.

Europe

We ship anywhere in Europe via Royal mail Airmail who aim to deliver within 5 - 7 working days. Shipping to Europe is £3.50 per item.

International

International shipping is via Royal Mail Airmail, They aim to deliver within 7 - 10 working days.

International Shipping is £3.50 per item.

PAYMENT

Do I need a paypal account to purchase from this store?

No, you don't require a paypal account, if you don't have an account and don't want to set one up just click on the link to the bottom right of the paypal payment page to be directed as a GUEST. We accept all major credit and debit cards, Visa, Delta, Electron, Mastercard, Maestro, Solo, American Express or regular paypal account payments.

Is my payment secure?

Paypal is one of the most secure ways to shop online. For more info go to www.paypal-marketing.co.uk/safetyadvice/PayPalSafeForBuyers.htm

Any Questions? Just email loeladesigns@yahoo.co.uk or alternatively you can use the contact page.

RETURNS & EXCHANGES

Unworn and undamaged items can be exchanged or refunded within one month of purchase. Excluding p&p.